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How does the patient know you have heard and understood them?
Tick the five components of effective communication in the LAURS model
Why is someone who is highly anxious or stressed more suggestible?
Which of these are ways to build rapport?
Which sensory modality is being used in these phrases?’
“The future seems dark – it’s as if I’m in a fog”
“It’s like a black cloud hanging over me”
“It’s like a heavy weight on my shoulders”
“It gives me a sinking feeling every time….
“It’s as if I’m dancing to a different tune”
“The whole thing stinks of corruption”
“I hear what you’re saying but…”
“How might we work to make it feel lighter?”
“I see what you mean”
“How do you think we might make things clearer?”
Tick the placebo phrases in this list
Match the phrases with their description
As you breathe out you can relax even further |
Please could you try to keep very still |
Would you like to close your eyes or keep them open whilst I take some blood? |
You can allow your muscles to become floppy and loose like a rag doll |
Match these phrases with their language pattern
It’s surprising that when you try to stop trying it often just happens |
Imagine resting on your beach, listening to the sound of the waves….. |
Breathe in cool, calm comfort, feeling confident |
You can relax knowing that you are in safe hands |